Help Center
Find answers to frequently asked questions about Tervion
Getting Started
Learn how to set up your account and customize your news feed.
Account Settings
Manage your profile, preferences, and account settings.
Troubleshooting
Resolve common issues and technical problems.
AI Features
Learn about our AI-powered news recommendations
Privacy & Security
Understand how we protect your data
Billing & Plans
Manage software plans, renewals, and payment details
Share & Export
Share articles and export your reading history
Frequently Asked Questions
Getting Started
How do I customize my news feed?
You can customize your news feed by going to your Dashboard and selecting your preferred countries, topics, and news sources. Our AI will learn from your reading habits to provide more personalized recommendations over time.
Is Tervion free to use?
Yes, we offer a free plan with core access. Paid plans unlock additional software features such as broader coverage, AI tools, analytics, and priority support.
Account Settings
How do I change my account settings?
You can access your account settings by clicking on your profile picture in the top right corner and selecting "Settings" or "Preferences". From there, you can update your profile, notification preferences, and subscription details.
Troubleshooting
How often is the news updated?
Our AI continuously monitors thousands of news sources worldwide and updates our platform every few minutes. Breaking news and major events are updated in real-time to ensure you stay informed.
AI Features
What AI tools are available?
Tervion offers AI summaries, translation, opinion analysis, fact-check support, and story clustering to help you understand global coverage faster.
Privacy & Security
How is my data protected?
We use secure authentication, controlled access, and privacy-focused workflows to protect account data and platform activity. Sensitive requests can be routed directly to our privacy and security teams.
Billing & Plans
Where can I manage my subscription?
Subscription changes, billing details, renewals, and invoices are available in your account area. Plans pay for access to Tervion software features rather than editorial promotion or guaranteed visibility.
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